FAQ

Products

Submit a contact us form and request a custom quotation. 

Order Status

Log in to your webstore user account to track your order status or contact us atwebsales@spectrumplastics.com 

Payment

PayPal is required payment by our webstore platform Shopify.

You do not need to use PayPal to purchase product on our site! PayPal is the default payment method on our site, but you do not need a PayPal account to order from our store. You can use the guest account feature to check out.

Here’s how:

1. Once the customer is done shopping they click on Checkout

               Enter email and shipping address

2. Then click on Continue to Shipping

               Select shipping method

3. Then click on Continue to Payment

               In this menu, it may appear that PayPal is the only method to choose for payment.

               (However, more payment options come after clicking on Complete order)

4. Then click on Complete Order

               Customer can use a PayPal account or choose

               “Pay with Debit or Credit Card”

5.  Then click on Pay with Debit or Credit Card

               This menu shows as “PayPal Guest Checkout”

               Enter credit card information and then click on “Pay Now”

6. Click Pay Now

Shipping / Customs

Yes, we ship internationally.

We pride ourselves in being able to provide our customers with products fast. We ship orders in 1-2 business days; otherwise a Spectrum Plastics Group team member will contact you if your order is delayed.

Go to https://m.customs.go.kr/pms/html/mos/extr/MOS0101053S.doFill in your name and ARC number. (Put your name the way it is on your RRN no spaces, all caps)

You will then be asked to input your date of birth (all together no spaces ex. 19901016), phone carrier and phone number.

They will text you a code that has to be inputted within 5minutes of receiving. (ex. 000000)

•  Your name will be verified. Fill in your address ( Isearched mine using my zip code instead of typing the whole thing), Email,Phone number, etc 

•  You should receive your PCCC code. (ex. P000000000000)